Clients & Case Studies
OUR SECTOR EXPERTISE
- Manufacturing
- Engineering
- Commerce
- Services
- Retail
- Hospitality
- Financial Services
- Insurance
- Banks
- Public Administration
- Business Schools
- Corporate Universities
- Training Schools
- State and Independent Schools
We work hand-in-hand with CEOs, General Directors, HR Directors, Training and Development Directors to develop bespoke training and coaching programs for all levels of hierarchy and top talents.
We also partner with Public and Independent Schools to integrate the 5 Chairs program into local curricula.
OUR CLIENTS
SELECT CASE STUDIES
FERRERO – The Balkan States
Sector: Food Manufacturer
Project: ‘Improve your Communication’ – Virtual
Skill: Interpersonal Communication
40 Middle managers
10 week program of 5 webinars + online activities
- Increased self-awareness and self-mastery at an individual level
- Higher levels of cross-functional collaboration
- Significant improvement in conversational effectiveness
- Greater consolidation of trust across the Balkan operations through use of the 5 Chairs tool
ONTEX - Global
Sector: Personal Hygiene Manufacturing
Project: ‘Everyone is a Leader’ – Face-to-face
Skill: Personal Leadership
10,000 employees in 10 countries
One-day programme of Self-Leadership in The5 Chairs for all employees
- Increased self-awareness and self-mastery both at an individual level and in global teams
- Reduction in ‘toxic’ behaviors
- Increased interfunctional collaboration
- Adoption of the 5 Chairs ‘shared language’ for behavior management
POMELLATO - Italy
Sector: Luxury Jewellery
Project: ‘The Road to Inclusion: Know yourself to know others’. – Virtual
Skill: Managing Diversity + Inclusive Behaviours
300 managers based in Italy
10 week program of 5 webinars + online activities
- Increased self- and other- awareness around ‘exclusive’ behaviors and their negative impact on performance and collaboration
- Sensitisation of the dynamics bias and prejudice using the 5 chairs method
- Observable Increase in individual self-control and self-regulation
- Adoption of new behavioral practices to support inclusion e.g reduced level of judgment, higher levels of practical empathy and perspective-taking
- Active participation: Very good interactions during webinars and high levels of responses received on feedback questionnaires, proving truly strong involvement
- Positive evaluation of the Speaker: 100% positive feedback of the approach and competence of the trainer, Louise Evans
- Outcome of the learning path: + 90% positive feedback
- Very concrete and useful training
- Increased awareness about conscious inclusion
- Acquisition of positive behavioral patterns applicable to both personal and professional environment
PHILIPS – Holland / Japan
Sector: Conglomerate
Project: ‘Boosting Plant Manager Integration and Leadership’ – Face-to-face
Skill: Leadership Integration across Manufacturing Plants
Plant leaders + leadership teams of 9 manufacturing plants worldwide
- Identification of collective plant leadership behaviors to adopt in order to balance
- Push and Pull leadership skills
- Initiation of the plant leaders personal development path
- Consolidation of the global plant leaders community
TAKEDA - EMEA
Sector: Pharmaceutical
Project: Promoting the ‘Speak Up’ Culture (EMEA) – Online
Skill: Learning to Speak Up with assertiveness
800 employees across EMEA
3 large scale webinars + Train the trainer for local subsidiary in-house training
- Less fear of ‘Speaking Up’ by practicing the skills of the 5 Chairs courageous conversation model
- Significant increase in cross-functional collaboration
- Greater self-awareness and responsibility around personal impact in daily conversations
BRUKER – Singapore
Sector: Manufacturer – Scientific instruments
Project: ‘Remote Leadership’ – Online
Skill: Improving Remote Leadership Skills
Program of 6 webinars with HR + Leadership teams in S.E.Asia
- Increased sensitivity in managing the challenges of remote leadership
- Observable application of the 5 Chair leadership practices to support trust-building and collaboration across distance
- Heightened self-regulation of leadership behaviors
FOUR SEASONS HOTEL - Italy
Sector: Luxury Hospitality
Project: ‘The Luxury International Client experience’ – Face-to-face
Skill: Internal and External Client management
Hotel staff at Four Seasons Hotel Florence, Italy
- Significant increase in cultural knowledge and intelligence
- Greater ability to anticipate and address international guests needs
- Stronger collaboration between hotel staff members in troubleshooting situations
- More effect management of conflict
LUXOTTICA – Europe
Sector: Eyewear
Project: ‘In-store Self-Leadership’ – Face-to-face
Skill: In-Store People Management Skills
European store managers
- Heightened self-analysis and awareness sound in-the-moment behavioral choices
- Observable improvement in relationship management across hierarchical levels
- Successful application of strategies for managing specific ‘client types’
DIESEL - Italy
Sector: Fashion
Project: ‘The International In-Store client experience’ – Face-to-face
Skill: Managing International Clients
100 store managers + employees
- Increased understanding about how to manage different cultural needs of international clients
- Greater ability to anticipate and manage international client reactions
- Heightened levels of self-control and self mastery on the job
VALORE D - Italy
Sector: Organisation for Gender and Inclusion
Project: ‘Leading across cultures’ – Face-to-face
Skill: Cross-cultural Management
10 editions of 30-40 young female emerging talents
- Increased confidence in young female managers in their global leadership roles
- Immediate application of the 5 Chairs toolkit for intercultural awareness and sensitivity
- Greater ability to ‘read’ and understand ‘otherness’
GSK VACCINES - Italy
Sector: Pharmaceutical
Project: ‘Constructive Communication’ – Hybrid
Skill: Personal Leadership
300 Operators and Technical workers
- Improved communication effectiveness and clarity
- Increased awareness of the impact of poor communication on relationships
CARLISLE – ITALY /UK
Sector: Engineering
Project: ‘Coaching for Team Performance’- Online
Skill: Team collaboration and cohesion.
10 members of Leadership team
- Noticeable improvement in team cohesion and collaboration
- Greater performance effciency across functions
MICHIGAN TASK FORCE for CHILD ABUSE
Sector: Government Task Force
Project: ‘Supporting the Frontline’- Online
Skill: Self-Mastery in Challenging situations
800 members of Task force
- Improvement in self-care and resilience strategies for task force members
- Heightened courageous conversation skills based on the 5 Chairs model
- More effective conflict management strategies
EUROPEAN COUNCIL - Belgium
Sector: EU Institution
Project: ‘Assertive Leadership’- Face-to-face + online
Skill: Assertive Leadership for Team Management
8 editions of 2-day seminars on an annual basis
Middle managers + Functional Leaders
- Greater self-awareness of personal leadership styles
- Active removal of individual blocks to assertiveness
- Active application of The 5 Chairs strategies for more assertive leadership
POLITECNICO di MILANO – Italy
Sector: Further Education
Project: ‘Personal Development and Leadership Skills’
Skill: Self-Leadership and People Management
4 editions x 2-days annually
- Significant improvement at an individual level in the skills of mentorship, supervision and people co-ordination
- Increased awareness of the different behavioral choices available in conflict situations
- Significant improvement in assertive leadership skills
CONNECT WITH LOUISE
The 5 Chairs welcomes anyone whose ambitions are to know themselves better, live to their full potential and generate happiness and success for themselves and others. We work with all generations, all professions and all cultures. We also support leaders who are responsible for the individual and collective behaviors of those they lead.
If this sounds like you, fill out this form to speak directly to Louise Evans